By Julie-Ann Amos

ISBN-10: 1857037774

ISBN-13: 9781857037777

Realizing administration; coping with workloads; handling difficulties and making judgements; dealing with assets; dealing with criteria; coping with conferences; coping with your staff; dealing with employees; handling humans difficulties; handling buyers; coping with swap; handling your occupation.

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Example text

EVALUATING OPTIONS AND MAKING DECISIONS Looking at advantages and disadvantages The simplest way of evaluating the options is to look at the advantages and disadvantages (or pros and cons) of each, and also the likely results of implementing them. For 53 You’re in Charge Now! Table 1. Looking at options Option Advantage Disadvantages Likely results 1. Reduce workload Reduces time pressure Less work More accurate done. Staff work but less may get of it! bored 2. Train staff Increases work accuracy, Staff able to cope with time pressures Takes time.

Sometimes one will succeed, but their problem is that as one crab nears escape, the others will grab it and pull it back down in their own bid for freedom. They just don’t co-operate. If they left each other alone, they could climb out one at a time. Their problem is social. Lobsters Lobsters don’t even seriously try. They never look up, so they keep trying to find a way out through the side of the 45 You’re in Charge Now! pot, and almost never climb up to freedom. Their problem is technical. Consider the previous example.

Checking Check on progress or results as planned. Do not over-check: let people ‘get on with it’, but check on them at agreed intervals. 40 Team-Fly® Managing Workloads CASE STUDY Mike does too much checking Mike likes to delegate. He accepts work coming in, and reallocates it to one of his team, keeping himself free to check and monitor progress. He sets progress deadlines, and regularly asks how things are going. When he is away at a meeting, some work is sent out with several errors. Without him there to check, his team’s work can’t be guaranteed to come up to standard.

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You're in Charge Now! by Julie-Ann Amos


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