By Alan P. Rossiter

ISBN-10: 0470377372

ISBN-13: 9780470377376

ISBN-10: 0470925345

ISBN-13: 9780470925348

Content material:
Chapter 1 inspired to paintings (pages 3–11):
Chapter 2 existence and paintings (pages 13–17):
Chapter three Ethics at paintings (pages 19–26):
Chapter four speaking successfully (pages 29–42):
Chapter five pleasurable Commitments (pages 43–56):
Chapter 6 spotting and increasing Your specialist Limits (pages 57–61):
Chapter 7 making an investment on your career and on your neighborhood (pages 63–70):
Chapter eight asserting Your Coworkers (pages 71–76):
Chapter nine Celebrating Your paintings (pages 77–80):
Chapter 10 keeping your individual lifestyles (pages 81–93):

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Additional resources for Professional Excellence: Beyond Technical Competence

Sample text

To be fair on myself, the situation was complicated by differences in culture, and possibly also some language problems. However, whatever the extenuating circumstances could have been, that incident caused a severe strain between my organization and our collaborator for a long time. PRlNClPLES FOR EFFECTWE SPEAKING AND WRlTlNG 35 That episode highlighted my need to control my temper and manage my impulsiveness. The lesson is simple: When in doubt, hold your tongue. This calls for a high level of restraint.

We all resent being disregarded, but appreciate it when we are acknowledged as significant and our opinions as important. The example of the maintenance superintendent in a previous section is a case in point. Once the importance of an individual’s contribution has been recognized, he or she will often become an ally, and set out to overcome the problems involved in achieving jointly accepted goals. This approach doesn’t always work, of course, but it is far superior to confrontation. Don’t Be Afraid to Ask for Advice There are at least three benefits of asking someone for counsel: First, it puts me in my proper place-as someone who is still learning, and wants to learn more.

As we have seen, ethical systems invoke nature, rationality, or divine command as their authority. Laws invoke human authorities-usually a monarch or a governmental bodyand each law is backed by sanctions imposed by human authorities. As we will see later, some codes of ethics are also incorporated into laws. THE NEED FOR A CONSlSTENT ETHICAL FRAMEWORK 21 THE NEED FOR A CONSISTENT ETHICAL FRAMEWORK Each of us tends to approach ethical choices based on our own particular ethical framework. To the extent that our framework is consistent with that of the people around us, it offers two important things to men and women of goodwill: An objective personal standard of action for those who subscribe to it.

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Professional Excellence: Beyond Technical Competence by Alan P. Rossiter


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