By Libby Sartain

ISBN-10: 0814407560

ISBN-13: 9780814407561

ISBN-10: 0814427197

ISBN-13: 9780814427194

"HR From the guts" equips human assets execs with the instruments to create a real synergy among their very own expert ambitions and the enterprise pursuits in their employers. Sartain is a legend in HR circles, having spent thirteen years at Southwest, always ranked probably the greatest areas to paintings in the USA. Her event shines via, and readers will locate she is not just an excellent motivator and pro government, but additionally a champion of the HR career and a sensible profession counselor.

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Additional resources for HR from the Heart: Inspiring Stories and Strategies for Building the People Side of Great Business

Example text

What All Bosses Will Want From You, No Matter Who They Are The biggest mistake many people make is assuming that the way to get along with their boss is to do a good job. Yes, of course, you’re expected to do a good job—well, a great job. But just as important, if not more important, bosses want you to serve their agenda and the agenda of the enterprise. And where you are concerned, item number one on that agenda is to have a cooperative staffer who isn’t an opinionated pain in the derriere, even if the boss is wrong.

Finally, I came to understand what my presence meant to them. First of all, HR had never been at that level before, so my whole function was on a sort of probation, not just me. Second, I wrongly assumed that since I had been invited to be a member of this elite strategic committee, I was also invited to participate immediately at an equal level with those who had been there for ten years. I thought that I had to make my mark right away, at the first meeting. I thought I must speak, contribute, advise, and even drive the discussion whenever I thought it was appropriate—even when the discussion had nothing to do with HR.

But when the opportunity finally came my way, I was able to look back and wonder how I could ever have settled for less than the perfect fit— the fit where I am able to be my absolutely most joyous, laughing, smiling self and still be respected for the HR professional that I am. When I finished my MBA program back in the mid-1970s, there was a very popular book out, Dress for Success, by John T. Molloy. The 17 Lessons Learned from the School of Hard Knocks first edition was for men. But before too long, the follow-up book Dress for Success for Women appeared in the stores.

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HR from the Heart: Inspiring Stories and Strategies for Building the People Side of Great Business by Libby Sartain

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